How to add users to JamA11y

To start a free trial of JamA11y, please contact the Jamworks team via your account manager or the in-app support messenger.

Once your trial has been enabled, follow these steps to give a user access to JamA11y:

Step 1:

Log in to the Jamworks portal as an organisation admin.

Step 2:

Go to the Settings tab

Step 3:

Select Admins from the settings menu.

Step 4:

Find the user that needs access to JamA11y (or create a new user). Open the Actions menu (three dots) alongside their name. Click Edit.

Step 5:

In the roles dropdown, add the Remediator role to this user.

Step 6:

Select "Edit role" to save the changes.

Step 7:

Ask the user to log out and back into the Jamworks portal. They should now see the JamA11y icon in the left-hand menu.