If you're experiencing an issue where the "Go to My Jamworks Account" button opens a blank page instead of logging you into your account, follow these steps
Open the Jamworks Application: Ensure the Jamworks app is running on your device.
โRefresh the App Cache:
Press the
Ctrl + R
for Windows, orCmd + R
for macOS devices on your keyboard.This action will refresh the app cache.
โ
Try Again:
After refreshing the app cache, click the "Go to My Jamworks Account" button again.
The button should now work correctly, opening your web browser and automatically logging you into your Jamworks account.
If you continue to experience issues after following these steps, please contact our support team for further assistance.